Being in a contact center, especially tech support is like being a frog in a well. The only news that you would probably hear is from the customers television, which would be more about snow storms and gay marriages. No where related to your part of the world. Social contacts will die of within a span of a month, cause most of your friends live a normal life and yours is that of an Owl. With ever weakening relationships with the society and a fast depleting friends list you are almost into the vanaprastha before even entering Grihasthashrama.You've salvaged the worldly already !!!!
Excerpts of certain conversations from the life of a Tech support engineer:
Father: How are you son, how is it going??
Son: Doing great pa, what happened to you hands??
Father: Met with an accident yesterday in the afternoon.
Son: Why didn't you all tell me.
Father: Mom asked me not to wake you up, your brother came from work and was there through out.
Son: You should have called me.
Father: Mom didn't know you where home, by the way you have lost some weight from the last time we saw.
Being a guest at your own home, walking out to work on a Sunday evening while the family gets ready for an outing to the nearby temple or the beach is painful. Watching a movie on a Tuesday, when the theater is empty are certain invaluable luxuries this world can offer. So when you walk out of the industry and if that's the only industry you've worked in, you are as good as Denzel Washington in Shawshank redemption. With no weekends in hand, no nights to sleep, no life to celebrate, do you think the Industry is not worth it, That's not what it is in reality. If you've to learn management, have to be a people's man there is nowhere else on this earth you could learn it. That's why the next part of the blog is called the good side.